The Root Cause Wasn’t the Pump

June 25, 2025
Engineering

It's a Monday morning, and maintenance just wrapped up a full teardown on a feed pump that's been "acting up" for weeks while including vibration alarms, sporadic trips, and inconsistent flow, leaving operations hopeful it's finally resolved.

However, by Wednesday, the same symptoms are back. Was it a faulty seal again? A misaligned motor? The team's frustrated. The pump's been rebuilt twice this quarter, and yet, here we are again.

Why Control System Alarms Mislead Maintenance Teams

Industrial process control systems like this frequently generate alarms that don't represent actual equipment failures but rather control system issues, sensor problems, and/or poor alarm design. While comprehensive statistics on false alarm rates vary across industries, well-managed process control systems typically maintain nuisance alarm rates well below 10% through proper rationalization and management practices.

PID Tuning: More Than Just Trial and Error

At the core of this problem lies the PID (Proportional-Integral-Derivative) controller, designed to maintain a process variable like flow or pressure by adjusting a manipulated variable, such as pump speed or valve position.

It must be noted, however, that when not tuned correctly, the loop may:

  • Oscillate with high frequency (P too aggressive)
  • Drift slowly and overshoot (too slow or too fast)
  • React late or even destabilize (D term incorrectly configured)

Symptoms like:

  • Constant hunting around the setpoint
  • Frequent corrective actions
  • Operator overrides

All are red flags that the loop needs a second look, not the equipment. For more complex cases, even proper PID tuning can't fully correct issues without identifying nonlinearities, sensor lag, or valve stiction (topics often overlooked during basic commissioning).

What Siege Would Do Differently

Rather than replace parts and hope for the best, our on-demand controls support team utilizes a more holistic, systems-level approach:

  1. Run a loop diagnostic using advanced software to visualize response behavior and oscillation patterns
  2. Simulate the system with tools like Aspen Plus to understand dynamic interactions under real conditions
  3. Retune the loop with parameters optimized for current throughput and process variables
  4. Verify response behavior through bump tests and controller step responses
  5. Document and flag the tuning for future audits or operational shifts

No guesswork, no unnecessary rebuilds, just clarity and stability.

Preventive Measures You Can Implement Now

To avoid falling into the same trap, plants need to adopt and embrace preventive control system practices, such as:

  • Quarterly control loop audits to detect drift, instability, or poor tuning
  • Post-maintenance review of control settings when process conditions change
  • Alarm rationalization to remove noise and prioritize meaningful events
  • Valve and sensor health checks as part of any control logic review
  • Operator training to recognize symptoms of control issues vs. mechanical failures

According to the AIChE and ISA, structured troubleshooting processes and early loop diagnostics have been shown to reduce unnecessary equipment maintenance by as much as 30% while improving system responsiveness and uptime.

Final Thought

Before you write the next work order for that troublesome piece of equipment, take a step back and ask: Is it actually broken? Or is your control system just telling it to break? The pump may be innocent. But until you question the control logic, you'll never know.